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The Hidden Complexity of Table Stakes Features

Adam Korman
February 13, 2025

Even "Standard" Product Features Demand Thoughtful Execution

When building software, you’ll often need to include "table stakes" features—basic, expected functionality that are bare minimum business requirements or which users assume will be there. Think user authentication, payment processing, search functionality, or data export capabilities. Some table stakes features aren’t industry-specific, but there are usually some features that are common (or required) for your industry but which don't differentiate your offering and may not be important to your users. A fintech product might need to include things like bank statements, annual tax reports, and strict data retention rules— things that aren’t necessarily the reason people buy or use the product, but that have to be there.

Teams often assume they can implement these sorts of ubiquitous features quickly by leveraging third-party services, off-the-shelf solutions, or simply by copying what others have already done.

The reality is that even seemingly straightforward features require time, effort, and thoughtful decision-making. Choosing the wrong approach or failing to define clear requirements can lead to significant technical debt, costly rewrites, or operational headaches down the road. Let’s take a closer look at why these table stakes features deserve more attention than they often get.

1. Researching Existing Tools: Do They Really Fit?

The first instinct for many teams is to look for third-party solutions that provide out-of-the-box functionality. Services like Stripe for payments, Auth0 for authentication, or Algolia for search can dramatically speed up development. Although buying can be the right decision (versus building it from scratch), the existing solutions aren’t always the the right fit for your product.

Before committing to a solution, you need to evaluate:

  • Does it meet both current and future needs? A tool that solves today’s problem might become a constraint as your product and the market evolve.
  • Can it handle your expected scale? Some third-party tools may impose limits on API requests, user volumes, or data storage.
  • Does it align with your security and compliance requirements? If your industry has strict regulatory requirements (e.g., healthcare or finance), not all vendors will be compliant.

Skipping this research can lead to painful pivots later. For example, if you integrate an authentication provider that doesn’t support multi-factor authentication (MFA) or single sign-on (SSO) and later need to add it, migrating users to a new provider can be a nightmare.

2. Evaluating Vendor Lock-In and Long-Term Costs

Many third-party solutions start as a cost-effective way to accelerate development. But over time, the costs can scale significantly, and vendor lock-in can become a major problem.

At a small scale, the costs for some third-party tools might seem negligible, but as the product grows, costs can skyrocket. Migrating to another third party (or in-house solution) is often risky and complex, can be disruptive for users, and could be more costly than building from scratch the first time.

Before integrating a tool, consider:

  • How easy is it to switch later if needed? Does the vendor allow easy data export and migration?
  • What’s the impact on users? Some third-party tools don’t feel truly integrated – if it’s jarring to interact with that part of your product, you may experience problems with conversion or retention. If you migrate later, consider whether users will have to re-input information or if you’ll need to do a forced upgrade if the old and new systems can’t co-exist.
  • What are the long-term cost implications? Pricing that seems manageable at low usage levels can become prohibitive at scale. It’s important to calculate the fully-loaded unit economics to deliver your product to ensure your business model supports your plan.
  • Are there open-source or self-hosted alternatives that might offer more control? The trade-off of slightly higher up-front or fixed costs may pay off at scale.

The answer is often to initially implement a solution that you know will get expensive at scale, but plan to “earn the right” to build it yourself by demonstrating success. That can be an acceptable trade-off if you go in with eyes wide open and a plan. What you want to avoid is getting caught off guard.

3. Integration and Customization: Not Just Plug-and-Play

Even when you choose the right third-party tool, integration is rarely as simple as just dropping in an SDK or API key. Customization is often necessary to fit your product’s specific needs. For example:

  • User authentication might require custom user roles, permission levels, or multi-factor authentication settings that aren’t available by default. When it comes to account creation, where the mechanics of auth fit into your onboarding flow can have a dramatic impact on conversion rates.
  • Payment processing may need to support complex billing models, such as metered usage or subscription tiers with free trials. Connecting billing to user permissions and ensuring those systems work in tandem is critical to making sure your customers get what they pay for (and nothing more than what they’re paying for).
  • Search functionality could require fine-tuned ranking, filtering, or custom synonyms to deliver the best results. The best way to present results to your users in the context of your product may not be supported out of the box.

Each of these requires strategic thought, design, engineering, testing, and ongoing maintenance. It’s also important to examine the bounds of the tools you’re evaluating to understand what you can and can’t do, and the level of effort to customize beyond the basics. It’s sometimes only after committing to a solution that you realize that the reference implementation you saw during the sales process isn’t what you get out of the box – that it actually requires a tremendous amount of custom work to realize.

4. Unclear Requirements Lead to Costly Assumptions

One of the biggest risks with table stakes features is that teams don’t clearly outline their requirements up front. Instead, stakeholders will assume the functionality they think of as “basic” is well understood, while the dev team might not understand the full scope of what’s needed. They may choose a cheaper/faster option that omits critical functionality. For example, without clear requirements, you might end up with:

  • An authentication provider that lacks key features like social login support, requiring a rebuild later.
  • A billing platform that doesn’t support promo or discount codes, leading to problems when you realize that a key part of your acquisition strategy isn’t possible.
  • A primitive exporting experience that only handles simple formats (like CSV), when users actually need nicely formatted reports (as a PDF or formatted Excel file, for example).

Each of these issues is fixable—but at a cost. When oversights like these are discovered late, they often require rework that could have been avoided with proper planning. It’s just as important to have explicit, comprehensive requirements for table stakes features as the novel features you plan to build.

The Trap of Low-Ball Estimates

Many developers (and dev shops) will estimate a project on the explicit requirements they get—nothing more and nothing less. You may assume table stakes features were implied by your list of requirements, and they may have plugged your exact list of features into a formula that doesn’t take those assumptions into account. They come back with a reasonable estimate, or a low bid on the project, because they’ve completely ignored these table stakes features.

Sometimes that’s a legitimate oversight, but more typically developers know full well that there are unarticulated requirements that they ignored because it wasn’t what they were asked to evaluate. That happens for all sorts of reasons, but mainly because they are under pressure to say they can meet arbitrary deadlines, budgets, or to win the business in the case of an agency. They know that once the project is underway they can blame the stakeholders for the oversight (“you changed the requirements!”) and get approval for the additional time and budget they need once it’s too late to change course.

5. Just Because Competitors Have It Doesn’t Mean It’s Easy to Build

Another common misconception is that if competitors have already built a feature and customers expect it, then replicating it should be quick and straightforward. In reality, even when a feature is seen as a commodity by your customers and users, it still requires careful planning and development. For example:

  • If there aren’t existing, licensable solutions, your team must build the feature from scratch, which involves everything from defining requirements to architecting and implementing it.
  • Even using competitor products as a reference doesn’t eliminate the need for deep work. Even if something has been built 100 times before by others, that doesn’t mean you don’t have to build it again. It may go faster because you can follow conventions but you still have to assess how it fits into your product, customize it for your users, and ensure it integrates with your existing architecture.
  • Testing, scaling, and maintaining the feature is just as critical as building it. Features that seem simple on the surface—like a reporting dashboard or advanced filtering—often have significant complexity hidden in the details.

Don’t Assume Successful Companies Have It Figured Out

Sometimes people look to big, successful companies and assume what they've done is good ("they must have done the research") and easy to copy ("do it like Uber"). Many features that appear simple and obvious to the outside observer may have taken years of refinement to get right. Learning from their success is valuable, but don't make too many assumptions.

  • Just because it has already been done doesn't mean it's easy to recreate. The development challenges they faced may not be apparent from the outside. Looking at a functioning product as a reference is not a substitute for clear requirements for your product. It may save you time not to reinvent the wheel, but you still have to build it.
  • What's right for them might not be right for you. Every business has a unique context, constraints, set of priorities, and factors that accounts for its success. It might have been worth the time and effort for them to invest in one small feature that's important to their success but it could be irrelevant to your customers.
  • Just because they did it, doesn't mean it's good. Even big companies make trade-offs and compromises. The feature you want to copy may actually be a drag on their success or may have taken a massive investment of resources that had no impact on the business. For all you know, that feature might represent legacy code that's hard to prioritize removing, or a pet project that exists only as a result of internal politics.

Underestimating these factors can lead to expensive missteps and wasted effort, or half-baked implementations that frustrate users and require costly fixes later.

Take the Time to Get It Right

The bottom line is that even the most “standard” product features require strategic thinking. Rushing through decisions or assuming off-the-shelf solutions will handle everything can lead to costly mistakes. To mitigate these risks:

  • Clearly articulate requirements before implementation to avoid costly rework.
  • Invest time in researching third-party tools thoroughly before committing.
  • Think about long-term scalability and cost, not just short-term speed.
  • Factor in customization and integration time in your development roadmap.

Table stakes features can be easy to gloss over, but they don’t come for free. The more thought you put in upfront, the smoother your product development will be—and the fewer expensive surprises you’ll face later. You may decide not to pre-optimize for scale before you’ve proven it’s truly needed, but you want to make that trade-off with eyes wide open rather than be surprised later that you picked a tool that won’t grow with you.

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